At Sven & Yalva, we value your trust. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or shop on our website www.svenandyalva.com
By using our Website, you agree to the terms outlined in this Privacy Policy.
1. INFORMATION WE COLLECT
a. Personal Information
When you place an order or contact us, we may collect:
- Name
- Phone number
- Email address
- Shipping and billing address
- Order details and purchase history
b
. Payment Information
- Payments are processed through secure third-party payment gateways. We do not store or have access to your card, UPI, or banking details.
c. Automatically Collected Information
When you browse our Website, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Cookies and usage data
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and deliver orders
- Communicate order updates and support requests
- Improve website performance and user experience
- Send promotional messages (only if you opt in)
- Prevent fraud and ensure platform security
- Comply with legal and regulatory obligations
3. COOKIES & TRACKING TECHNOLOGIES
We use cookies to:
- Remember your preferences
- Enable essential site functionality
- Analyse traffic and performance
You can control or disable cookies through your browser settings, though some features may not function properly.
4. SHARING OF INFORMATION
We may share your information only when necessary, with:
- Courier and logistics partners (for delivery)
- Payment gateway providers (for transactions)
- Technology and service partners supporting our Website
- Legal authorities, if required by law
We do not sell, rent, or trade your personal information to third parties.
5. DATA SECURITY
We implement appropriate security measures to protect your data against:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
While we strive to protect your information, no online transmission is 100% secure.
6. CHILDREN’S PRIVACY
Sven & Yalva sells children’s clothing, but our Website is intended for use by parents or legal guardians.
We do not knowingly collect personal information directly from children under the age of 18.
7. YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal obligations)
To exercise these rights, please contact us at the details below.
8. CONTACT INFORMATION
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Email svenandyalva@rngv.in
Brand Name: Sven & Yalva
Country: India
